Shipping Policy
Last Updated: July 28, 2026
At Bemtaro, we're committed to delivering your order quickly, safely, and at no extra cost. This Shipping Policy explains our order processing, delivery times, and shipping procedures.
Free UK Shipping
We are pleased to offer FREE Standard Shipping on all orders delivered within the United Kingdom.
Delivery Details
| Delivery Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Delivery | 2–4 Working Days | FREE |
Orders are processed Monday to Friday (excluding UK public holidays).
Orders placed before 12:00 PM (UK Time) are typically dispatched on the same working day, unless otherwise stated on the product page.
Some products may be dispatched directly from our trusted suppliers and could require an additional 1–3 working days for processing. Where applicable, this will be clearly indicated on the relevant product page.
Order Tracking
All orders are shipped using tracked delivery through EVRi or another trusted courier selected at our discretion.
Once your order has been dispatched, you will receive a confirmation email containing your tracking number, allowing you to follow your parcel throughout its journey.
If you have a customer account, you can also view your order status at any time in the My Orders section.
Delivery Coverage
We currently deliver throughout the United Kingdom.
Although shipping is free, deliveries to certain remote areas or islands may take slightly longer than the estimated delivery times.
Lost or Delayed Shipments
If your order has not arrived within the expected delivery timeframe, please contact our customer support team.
We will investigate the shipment with the courier and provide an update or suitable resolution, typically within 1–2 business days.
Questions About Your Order
If you have any questions regarding your order, shipping, or tracking information, please contact us.
Email: info@bemtaro.com
Phone: +44 7478 088508
Customer Service Hours
Monday to Friday
9:00 AM – 5:00 PM (UK Time)
Company Information
Bemtaro
Operated by Magna Services Ltd T/A Magna Retail
Registered Address:
Unit B, Central Buildings
High Street
Wombourne
Wolverhampton
England
WV5 9DN
Company Number: 13064478
VAT Number: GB478169737